To reset your password; start off by going to www.ArbiterPay.com.• Click the link below the login screen that says Forgot Your Username/Password?.
Enter the information that is asked.-If you are unable to remember your username or security question, please email info@arbitersports.com to have this information sent to you.• Once you have followed these steps and entered the information asked, you will receive an email from ArbiterSports with a link to reset your password.
This email can sometimes take a few minutes to show in your inbox.
After your password has been reset, return to www.ArbiterPay.com and enter the new credentials you just finished setting up.
How do I add or change my bank information?
Start off by logging in to your ArbiterPay account at www.ArbiterPay.com.
Click on the tab on the left-hand side labeled “My Profile”.
From here you will see a row of grey tabs. Click on the one labeled “Bank Accounts”.
If you are needing to change bank information that already exists, you will then hit the button labeled “Modify”.
From here, update any information you need to and then enter your 4-digit security key.
If you are unable to remember your security key, please email info@arbitersports.com to have this information sent to you.
Hit the “Save” button once you have completed all changes.
If you are needing to add bank information, you will hit the button labeled “Add”.
Enter all of the information that is required.
This includes everything that has an asterisk next to it.
Once all of your information has been entered, hit the “Save” button to finish adding your bank information.
How do I transfer funds to my bank account?
Start off by logging in to your ArbiterPay account at www.ArbiterPay.com.
Click on the tab on the left-hand side labeled “Transfers”.
On the following screen, you will select the option that says, “Send Funds to Bank Account (EFT)”.
If you have your bank information already saved in your profile it should prepopulate in the section labeled “Credit to Bank Account”.
You will then enter the amount of money you would like to transfer to your bank.
After you have entered that amount, select “No” in the preferences box below.
Hit the “Continue” button at the button of the page, which will take you to a screen where you will confirm your transfer.
Once you have confirmed your transfer and hit “Submit”, your transaction is successful.
You will see these funds available in your bank account in 2-3 business days***
How do I see who has paid me?
Start off by logging in to your ArbiterPay account at www.ArbiterPay.com.
Click on the tab on the left-hand side labeled “Reports”.
On the following screen, you will select the option that says, “All Accounts-Executed Transactions”.
You can now enter the date range of transactions that you would like to see in your report and then hit “Generate”.
This will show you a list of every transaction that has occurred in your ArbiterPay account.
If you want, you can export this report into an Excel file for your use.
